No. Although majority of the products we offer come in a set of two as “couple products”, many of our seasonal products are offered as single piece products. The ones that come in a pair will have two products displayed as the main image, as well as its description indicating that the product is offered in a set of 2 pieces. You do not need to make two separate purchases for these matching items – just select the appropriate size option for you and your partner, and you’re all set for checkout. Single products will only have one product shown as its main image.

Our goal is to provide speedy and accurate services to our customers. We normally have 1-2 business day processing time for regular orders and 1 business day for all express orders. However our processing time may be delayed by various factors such as invalid shipping address, order quantity errors, inventory shortage, or holiday season.

We accept VISA, MASTER CARD, DISCOVER, and AMERICAN EXPRESS..

You will be provided with a tracking number once your order ships. You can view your tracking number via your shipment confirmation email and/or your order records page on our website. You will be able to check the status of your shipment using the tracking number you received by visiting USPS or FedEx Online Tracking page.

Please send us a message via Contact US page and we will assist you further with your needs.

The first thing you should do is check your order status. You may be able to make changes to your order if your order status is “processing” or “pending”. In such case, you must submit a written request to change your order via email. No verbal change of order will be accepted. However, if your order has already been shipped out, we will not be able to make any adjustments to your order. In this case, please wait until you receive your item, and then proceed with return/exchange process.